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Banyan Tree Mayakoba

Name: Banyan Tree Mayakoba
Address: Carretera Federal Chetumal Puerto Juárez Km 298, Playa Del Carmen, Quintana Roo, 77710, Mexico
Rating: 9.628451261751607

Playa Del Carmen, Mexico

9.6Rating

ExceptionalRated by Guests

4,042Reviews

What to expect

Pros

🌟Excellent customer service and attentive staff
🏖️Beautiful beach nearby
🍴Delicious and varied dining options
🏊Private pools and hot tubs in villas
🌳Stunning natural setting with lush jungle and canals
🚲Convenient bike rentals for exploring the property
💆Amazing spa treatments and services
🏨Luxurious and spacious villas with great amenities
🍹Creative and delicious cocktails at the bars
🎉Fun activities like beach volleyball and water sports available

Cons

🧹Rooms showing signs of wear and need maintenance
💸High prices for food and drinks on the property
🏝️Beach area undergoing restoration affecting the experience
📞Issues with concierge service and transportation coordination
💼Lack of response and follow-up on lost items by management
🔧Maintenance issues with amenities like hot tubs and showers
💰Extra costs for various services can add up quickly
🦟Mosquitoes and bugs can be a nuisance in certain areas
🚗Transportation delays or no-shows with golf carts and buggies
🏄Challenges with the beach quality and seaweed management

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Diving, Fishing, Fitness center, Game room, Golf course [on-site], Hot tub, Massage, Massage bed, Massage chair, On-site entertainment, Pool with view, Private beach, Sauna, Snorkeling, Solarium, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water sports (non-motorized), Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French

Banyan Tree Mayakoba is perfectly located for both business and leisure guests in Playa Del Carmen. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Banyan Tree Mayakoba. Some of the well-appointed guestrooms feature flat screen television, private pool, air conditioning, wake-up service, desk. The property offers various recreational opportunities. For reliable service and professional staff, Banyan Tree Mayakoba caters to your needs.