Two Queen Beds with Mini Plunge Pool - Room plan

One King bed with Mini Plunge Pool - Bed

Grand Hyatt Playa Del Carmen Resort

Name: Grand Hyatt Playa Del Carmen Resort
Address: 1a Avenida Esquina Calle 26 Colonia Centre, Playa Del Carmen, Quintana Roo, 77720, Mexico
Rating: 8.8822568671121

Playa Del Carmen, Mexico

8.9Rating

ExcellentRated by Guests

4,041Reviews

What to expect

Pros

🌟Excellent service from staff members
🍣Outstanding food quality at the restaurants
🏊Lovely pools with great views
🏝️Beautiful beach nearby
🌴Convenient location close to shops and restaurants
🛎️Attentive and friendly customer service
🍹Delicious cocktails and drinks available
💆Relaxing spa with top-notch amenities
🎉Great activities and entertainment options
👨‍👩‍👧‍👦Family-friendly atmosphere and services

Cons

💸High prices for accommodations and services
🏚️Some rooms showing signs of age and wear
🚲Bicycles for rent in need of repair
🍔Issues with cleanliness in certain areas
🔇Noise disturbances around the pool area
🚫Lack of prompt response to customer complaints
🕰️Slow check-in process and wait times
🚗Extra charges for parking services
👎Inconsistent service quality in some departments
🎊Overcrowded and busy during peak times

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Diving, Fitness center, Foot bath, Game room, Hot tub, Massage, On-site entertainment, Public bath, Sauna, Snorkeling, Spa, Steamroom, Table tennis, Tours, Water sports (non-motorized), Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, French, Portuguese

Set in a prime location of Playa Del Carmen, Grand Hyatt Playa del Carmen Resort puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the hotel's 24-hour front desk, facilities for disabled guests, luggage storage, valet parking, room service. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, wake-up service, mini bar, balcony/terrace, alarm clock. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, private beach, fitness center, sauna, outdoor pool. Discover all Playa Del Carmen has to offer by making Grand Hyatt Playa del Carmen Resort your base.