Hyatt Regency Crystal City
8.2Rating
ExcellentRated by Guests
4,117Reviews
What to expect
Pros
- 🛏️Comfortable beds and quiet rooms
- 🍽️Great food options and delicious meals
- 🚗Convenient location with easy access to the airport and shuttle services
- 🏊♂️Well-stocked and clean gym facilities
- 🛎️Friendly and accommodating staff providing excellent customer service
- 🍳Fantastic breakfast bar with a variety of options
- 👍Consistently good experience for repeat stays
- 🚕Close proximity to major attractions and convenient for transportation
- 🏨Clean and well-maintained rooms and common areas
- 🛠️Efforts to update and improve the hotel's facilities
Cons
- 💰High parking fees that may not be adequately communicated
- 📢Inconsistent or unclear communication from front desk staff
- 🔊Noise disturbances from other guests or activities in the hallways
- 🛋️Outdated or inferior furniture and amenities in some rooms
- 🛠️Property showing signs of wear and tear, especially in common areas
- 💧Issues with cleanliness, such as unclean sheets or uncleaned couch beds
- 🚫Lack of basic amenities like bottled water or toiletries in rooms
- 🏊♂️Pool closure or maintenance issues affecting guest experience
- 🛠️Need for major upgrades to enhance overall quality and guest satisfaction
- 🤷♂️Lack of accountability for staff actions and incidents
What this place has to offer
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator
Internet accessFree Wi-Fi in all rooms!
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Korean, Russian
Hyatt Regency Crystal City is conveniently located in the popular Aurora Highlands area. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Hyatt Regency Crystal City. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hyatt Regency Crystal City.
Where you'll be sleeping
30 m²
1 King Bed Corner
1 king bed
30 m²
2 Double Beds
2 double beds
30 m²
1 King Bed
1 king bed
30 m²
1 King Bed High Floor
1 king bed
30 m²
2 Double Beds High Floor
2 double beds
2 double beds ada tub
2 double beds
50 m²
Ambassador Suite
1 king bed
2 Double Beds ADA Shower
2 double beds
1 King Bed ADA Tub
1 king bed
22 m²
King Room with Accessible Shower - Disability Access
1 king bed
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