Exterior view
Exterior view
Lobby
Entrance
Lobby
Lobby
Pontianak City Sight Seeing - 2.28 km from property
A Hin Chai Kue Panas Siam - 2.57 km from property
Saint Joseph Cathedral - 2.88 km from property
Kapuas Square - 3.5 km from property
Superior King Room - Interior view
Swimming pool [outdoor]
Swimming pool
Swimming pool
Digulis Monument - 410 m from property
Bar
Facilities
Nearby attraction
Facilities
Facilities
Bathroom
Banquet hall
Facilities
Banquet hall
Restaurant
Restaurant
Deluxe King Room - Bed
Banquet hall
Superior Twin Room - Bed
Restaurant
Restaurant
Superior King Room - Guestroom
Restaurant
Banquet hall
Superior Twin Room - Bed
Banquet hall
Deluxe Twin Room - Bed
Meeting room / ballrooms
Ballroom
Facilities
Meeting room / ballrooms
Banquet hall
Facilities
Food and beverages
Facilities
Bathroom
Fitness center
Bathroom
null
Facilities
Cleanliness measures
Fitness center
Facilities
Facilities
null
null
null
null
Facilities
Fitness center
Banquet hall
Facilities
Business center
Food and beverages
Facilities
Facilities
Facilities
Facilities

Mercure Pontianak Hotel

9.3Rating
ExceptionalRated by Guests
444Reviews

What to expect

Pros

  • 🌟Friendly and helpful staff
  • 🏨Convenient location near shopping mall
  • 🍽️Good food options available
  • 💦Unlimited mineral water access on every floor
  • 🌳Beautiful park nearby
  • 🌞Nice view and environment
  • 🧹Clean facilities and rooms
  • 🏊Great pool and gym facilities
  • 🤝Well-trained and courteous staff
  • 💰Value for money

Cons

  • 🔊Noise from other rooms and hallway
  • 🍳Limited or unsatisfactory breakfast options
  • 🧴Inconsistent room amenities and maintenance
  • 🚪Issues with room door locks and maintenance
  • 💧Poor water quality in refillable jars
  • 🍹Lack of variety in juices and beverages
  • 🛏️Bedding may need renewal or improvement
  • 🏊Swimming pool cleanliness concerns
  • 🍽️Slow service and limited choices in dining areas
  • 🔐Security concerns or issues with parking arrangements

What this place has to offer

Things to do and ways to relaxFitness center, Massage, On-site entertainment, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian, Malay

Mercure Pontianak Hotel is conveniently located in the popular Pontianak City Center area. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are there for guest's enjoyment. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, clothes rack, complimentary instant coffee, complimentary tea to ensure a restful night. Take a break from a long day and make use of fitness center, outdoor pool. Discover all Pontianak has to offer by making Mercure Pontianak Hotel your base.

Where you'll be sleeping

Superior King Room image 1
Superior King Room image 2
Superior King Room image 3
Superior King Room image 4
Superior King Room image 5
Superior King Room image 6
Superior King Room image 7
Superior King Room image 8
Superior King Room image 9
Superior King Room image 10
Superior King Room image 11
Superior King Room image 12
Superior King Room image 13
Superior King Room image 14
Superior King Room image 15
Superior King Room image 16
Superior King Room image 17
Superior King Room image 18
22 m²

Superior King Room

1 king bed or 1 double bed

Deluxe Twin Room image 1
Deluxe Twin Room image 2
Deluxe Twin Room image 3
Deluxe Twin Room image 4
Deluxe Twin Room image 5
Deluxe Twin Room image 6
Deluxe Twin Room image 7
Deluxe Twin Room image 8
Deluxe Twin Room image 9
Deluxe Twin Room image 10
Deluxe Twin Room image 11
Deluxe Twin Room image 12
Deluxe Twin Room image 13
Deluxe Twin Room image 14
Deluxe Twin Room image 15
Deluxe Twin Room image 16
Deluxe Twin Room image 17
Deluxe Twin Room image 18
25 m²

Deluxe Twin Room

1 double bed or 1 king bed

Superior Twin Room image 1
Superior Twin Room image 2
Superior Twin Room image 3
Superior Twin Room image 4
Superior Twin Room image 5
Superior Twin Room image 6
Superior Twin Room image 7
Superior Twin Room image 8
Superior Twin Room image 9
Superior Twin Room image 10
Superior Twin Room image 11
Superior Twin Room image 12
Superior Twin Room image 13
Superior Twin Room image 14
Superior Twin Room image 15
Superior Twin Room image 16
Superior Twin Room image 17
Superior Twin Room image 18
22 m²

Superior Twin Room

1 double bed or 1 king bed

Deluxe King Room image 1
Deluxe King Room image 2
Deluxe King Room image 3
Deluxe King Room image 4
Deluxe King Room image 5
Deluxe King Room image 6
Deluxe King Room image 7
Deluxe King Room image 8
Deluxe King Room image 9
Deluxe King Room image 10
Deluxe King Room image 11
Deluxe King Room image 12
Deluxe King Room image 13
25 m²

Deluxe King Room

1 king bed or 1 double bed

Superior Room image 1
22 m²

Superior Room

Suite image 1
75 m²

Suite

Deluxe Room image 1
25 m²

Deluxe Room

King Bed Suite image 1
50 m²

King Bed Suite

Superior Double Room image 1
Superior Double Room image 2

Superior Double Room

1 double bed

Room Assigned on Arrival image 1

Room Assigned on Arrival

1 single bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 20.79% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying