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6.0Rating
GoodRated by Guests
75Reviews
What to expect
Pros
- 🌟Great variety of activities for all ages
- 🍽️Delicious and diverse food options
- 🏊♂️Fantastic water activities and pools
- 🌴Scenic views and well-maintained grounds
- 👨👩👧👦Family-friendly environment with entertainment for kids
- 🎵Elegant atmosphere and live music at the hotel
- 🛏️Comfortable and spacious guest rooms
- 🍹Friendly and attentive staff members
- 👍Easy access to transportation within the resort
- 🌺Beautiful nature and wildlife encounters
Cons
- 🔒Issues with room locks and key card mechanisms
- 🚿Poor cleanliness in bathrooms and showers
- 😞Inconsistent service quality and staff attitude
- 💸High prices for subpar experiences and facilities
- 🍳Issues with breakfast quality and food hygiene
- 🛋️Outdated room furnishings and maintenance problems
- 🚗Inconvenient shuttle services and transportation issues
- 🚪Problems with check-in process and room readiness
- 🤷♂️Lack of proactive customer service and communication
- 🙈Unpleasant encounters with wildlife or cleanliness issues
What this place has to offer
Things to do and ways to relaxBilliards, Casino, Fitness center, Game room, Golf course [on-site], Mini golf course, Nightclub, Sauna, Spa, Spa/sauna, Tennis court, Tours, Water park, Water sports (non-motorized)
Services and conveniencesConcierge, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Where you'll be sleeping






37 m²
Superior Luxury Room
1 king bed


25 m²
Luxury Twin Room
2 single beds


40 m²
Superior Luxury Family Room
1 king bed and 1 sofa bed

77 m²
Superior Luxury Suite
1 king bed

35 m²
Luxury Family Room
1 king bed and 1 sofa bed

35 m²
Luxury Family Room

40 m²
Ground Floor Superior Luxury Family Room
1 king bed and 1 sofa bed

35 m²
Luxury Paraplegic Room
1 king bed

25 m²
Luxury Twin Room
2 single beds

37 m²
Ground Floor Superior Luxury Room
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 36.35% over the period.
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