The Ritz-Carlton, Dove Mountain

Name: The Ritz-Carlton, Dove Mountain
Address: 15000 North Secret Springs Drive, Marana (AZ), 85658, United States
Rating: 7.976190476190476

Marana (AZ), United States

15000 North Secret Springs Drive, 85658

8.0Rating

Very GoodRated by Guests

252Reviews

What to expect

Pros

🏖️Beautiful mountain views and natural surroundings
🌵Plenty of outdoor activities like hiking and biking trails
👨‍👩‍👧‍👦Great for families with kids, offering kids club activities
🍹Delicious food and dining options, especially at Core restaurant
🏊Lovely pools with water slide and poolside restaurant
🧖‍♂️Amazing spa services and facilities
🌄Stunning sunsets and beautiful natural landscapes
👍Friendly and helpful staff providing excellent service
🎮Fun arcade and recreational activities available on-site
🔥Cozy fire pits and ambiance for evening relaxation

Cons

🧼Inconsistent housekeeping and cleanliness issues in some rooms
💤Beds reported as uncomfortable and room amenities not up to luxury standards
💰High prices for food and activities, leading to a feeling of being overcharged
👎Poor insulation in some accommodations leading to noise issues
🚗Limited dining options outside the property, requiring long drives for alternatives
🔄Management and communication lapses causing billing errors and guest inconvenience
🔇Some staff members lacking enthusiasm or professionalism in service delivery
🍴Mixed reviews on food quality and pricing, especially for basic items
❌Not meeting expectations of a true luxury Ritz-Carlton experience
🛏️Issues with room maintenance, temperature control, and amenities in certain accommodations

What this place has to offer

Things to do and ways to relaxFitness center, Foot bath, Game room, Golf course [on-site], Hiking, Horseback riding, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water park, Water sports (non-motorized), Yoga room

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish

The Ritz-Carlton, Dove Mountain is a popular choice amongst travelers in Marana (AZ), whether exploring or just passing through. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at The Ritz-Carlton, Dove Mountain. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. Discover all Marana (AZ) has to offer by making The Ritz-Carlton, Dove Mountain your base.