1 King Bed Standard Courtyard View - Guestroom

Shanghai Exhibition Center - 2.32 km from property

Riverside Promenade (Bingjiang Da Dao) - 3.17 km from property

HUALUXE Shanghai Twelve At Hengshan

Name: HUALUXE Shanghai Twelve At Hengshan
Address: 12 Hengshan Road, Shanghai, Shanghai, 200031, China
Rating: 8.293118279569892

上海, 中国

8.3評価

優秀ゲストによる評価

465レビュー

期待すること

長所

🌟Exceptional service with warm greetings
🏞️Stylish and relaxing atmosphere with quality furnishings
🏊Amazing pool and spa area with great facilities
🍽️Excellent breakfast with a nice view of the city
💼Great location for business travelers
🍷Good selection of drinks and food during Happy Hour
🏨Quiet and peaceful environment for a relaxing stay
👍Well-maintained modern luxury features in rooms
🌿Beautiful courtyard and garden view from the room
🏠Feels like a home away from home

短所

🍔Limited and poor food choices, especially for breakfast
💰Overpriced compared to similar hotels in the area
🔇Noisy rooms due to nearby nightclubs causing disturbance
🧹Inconsistent room cleanliness and maintenance issues
👎Lack of attention to detail and service standards for a luxury hotel
🛠️Aging property with visible signs of wear and tear
🚫Poor management response to guest complaints and issues
🔊Unresponsive staff attitude towards noise complaints
🧴Use of expired bathroom amenities without proper resolution
🔇Disappointing service levels and lack of empathy towards guest dissatisfaction

この場所の特徴

することとリラックスする方法サウナ, スチームルーム, スパ, スパ/サウナ, ツアー, ハマム, フィットネスセンター, ホットタブ, マッサージ, ヨガルーム

サービスと便利さエレベーター, コンシェルジュ, ドライクリーニング, フードデリバリー, ランドリーサービス, 毎日のハウスキーピング, 荷物預かり, 障害者向け設備, 非接触チェックイン/チェックアウト

食事、飲み物、軽食24時間ルームサービス

インターネットアクセスすべての部屋で無料Wi-Fi！, 公共エリアでのWi-Fi

話される言語英語, 中国語[マンダリン]

Set in a prime location of Shanghai, Twelve at Hengshan A Luxury Collection Hotel puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, complimentary instant coffee, complimentary tea, mirror, sofa to ensure a restful night. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. Convenience and comfort makes Twelve at Hengshan A Luxury Collection Hotel the perfect choice for your stay in Shanghai.